INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1) Cash payment
2) Cheque payment to Master Digital Lock Pte Ltd
3) Bank transfer to UOB Account number : 379-336-731-5
4) PAYNOW to UEN 202112916M
5) Credit card full payment OR instalment plans by PACE

Owner may reach our support team the following way:

Call or whatsapp to +65 88004201 (We will try to troubleshoot via phonecall / whatsapp video)
Email: [email protected]

We do not own expensive shopfronts, just a simple warehouse with our own staffs and installers. We also import products at a much lower cost. By word of mouth, we are being referred by many customers, so we save on advertising cost. With all these above, we pass on the cost savings to you.

Digital Lock Full set & Installation package, which includes drilling, chiselling, installation, programming and proper guidance and care for the product, comes with 1-year warranty.

Proper measurements will be taken and installation will commence.
Professional equipment will be used on site, there will be some noisy work during installation, but rest assured we will try to keep the noies to the minimum.

Upon completion of job, e-receipt and e-warranty will be sent to the owner email address.

After successful purchase, booking link with available date and timeslot will be sent.
We only operate Mon to Sat 9am to 5pm.

We take proper care and patience during installation so that the device will be installed properly and professionally. Do set aside1.5hrs to 2hrs to be home and standby to enter a new home security environment.

Our product range is suitable for all door types. To be certain, you can Whatsapp us your door lock cross-section. We will follow up with our professional advice on the type of digital door lock suitable for your home.

Digital door lock is your answer to your security. It helps to safe guard your love ones at home, your properties and precious items. Equipped with keyless solution, you will not face problem when you lose your keys, there are various ways of unlocking your door with your phone / RFID tag.v

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Visit our showroom: 7 Kallang place #06-11 Singapore 339153 (strictly by appointment) from Monday to Friday 11am to 6pm
Whatsapp us : 88008793/ 88008794/ 88008795
 Technical Support: 88004201